Dext vs Hubdoc vs Receipt Bank for Malaysian firms

If you have looked at receipt capture tools before, you have probably come across Dext, Hubdoc and Receipt Bank. This page sets out what each one is, how it charges and how it gets data into your books, from the vendors’ own public pages, and then where AccPilot is different. We make AccPilot, so read our part with that in mind. Everything about the other tools was last checked on 17 October 2026. Prices and features change, so confirm on their sites before you decide.

What happened to Receipt Bank?

Receipt Bank no longer exists as a separate product. The company rebranded to Dext in 2021, as Dext’s own history page says (reported at the time in February 2021), and the old receipt-bank.com address now redirects to Dext’s page for former Receipt Bank users, which says Receipt Bank accounts became Dext accounts. If someone at your firm still says “Receipt Bank”, they mean Dext.

Dext

What it does. Dext takes in documents by phone, email, WhatsApp or desktop, and fetches invoices automatically from supplier portals, then extracts the details. Its firm plans list supplier rules, auto-categorisation, approvals, duplicate detection and line-item extraction, with bank statements and line items drawing on a separate allowance of credits. For businesses, line-item extraction is a paid add-on.

How it connects to your books. Dext publishes into the accounting packages it integrates with; its integrations page lists them. For software it does not integrate with, its help centre describes working without an integration and exporting items as a CSV file.

How it charges. For accounting firms, Dext charges per client, per month, with a minimum of 10 clients and a lower rate per client as the number grows. It moved firms to per-client pricing from renewals on or after 1 November 2023. Its public prices are shown in foreign currencies such as US dollars and pounds. We could not find a ringgit price.

Malaysia. Dext’s listing in a major accounting app marketplace includes Malaysia among its countries and lists English as its language.

Hubdoc

What it is. Hubdoc is owned by a cloud accounting software company, which bought it in 2018. Since March 2020 it has been included in that company’s accounting plans, and its listing describes it that way today.

What it does. Hubdoc’s site says it takes in documents by mobile photo, email, scan or upload, extracts the supplier name, amount, invoice number and due date, and publishes them with the document attached.

How it connects to your books. It is built to publish into its parent company’s accounting software, plus a small number of other cloud services.

How it charges. For firms already on its parent company’s accounting software, it comes with the plan. We could not confirm whether it is still sold on its own.

Where AccPilot is different

AccPilot is built for accounting firms in Malaysia and the work they actually do with client paper: sorting the bag of receipts, gluing slips onto A4, photostatting the faded ones, keying every line, and digging a document out again years later. It takes over those steps, and it takes a different route from the tools above on a few points.

• One pool of credits for the whole firm, not a fee per client. One receipt is one credit (a PDF is one credit per page), shared across every client you handle. Plans are billed monthly or yearly in ringgit. See pricing.
• One Excel for any accounting software. AccPilot does not depend on an integration. It exports one clean, self-describing Excel that imports into whatever your firm runs, including desktop software that the cloud tools don’t connect to.
• Line items included. Every document is read line by line, and each one is marked Ready or Check, with the reason.
• Bank statements matched to documents. Upload the client’s statement and AccPilot matches each line to a document. The lines with no receipt become a chase list. Bank matching is in every plan. See our guide to bank reconciliation.
• 7 years of storage. Every document is kept searchable for 7 years, the period Malaysian tax law asks business records to be kept. More in how long to keep receipts in Malaysia.

What AccPilot does not do

To be fair to the comparison:

• No WhatsApp capture. Documents come in by web upload, phone snap and upload, email, or the client upload link. Dext lists WhatsApp; AccPilot does not have it.
• No direct posting. AccPilot never posts into your accounting software for you. The Excel export is the hand-off. If your firm wants one-click publishing into a cloud package it already uses, an integrated tool does that and AccPilot doesn’t.
• No self-serve sign-up yet. Plans are invoiced monthly and the way in is a demo. Hubdoc’s pricing page offers a free 30-day trial you can start on your own.

Which tool fits your firm?

• If your clients are all on one cloud accounting package and you want documents published straight into it, an integrated tool like Dext or Hubdoc fits that workflow.
• If your clients run a mix of software, including desktop packages, if per-client fees add up across many small clients, or if you want bank matching and a chase list in the same place, AccPilot is built for that.

The quickest way to tell is to try it on a real bag of receipts. Book a free demo and we will run AccPilot on your own documents.